The Future Of Money These Innovations Will Change How We Shop Spend And Save
“We’re in a solid 21 months of modified behavior,” says Darryl Knopp, senior director of portfolio marketing for FICO. Before the pandemic, banking was primarily an in-person activity, with digital services supporting customers’ needs, he notes. “We’ve now moved past the point where digital is at the center of banking and face-to-face interactions support digital,” he said. “We’re seeing vast improvements in not just the experiences, but in the actual products and services that are being offered that previously were ‘ignored,’” Knopp says, noting that advances have been made in banking online for mortgages, credit card loans, savings accounts and traditional core bank products....